Faced with an outdated system and manual processes to manage their Homes of Multiple Occupation (HMO) caseload, South Holland turned to NPS. Their Private Sector Housing team needed an application that could streamline transactions, applications and inspections. Christina Dewing, Housing Project Manager told us, “ASSURE was the clear choice to move forward”. After a rapid testing and go-live period, the team were up and running in just three months. 

HMO Mobile opens new doors

The HMO Inspections app has everything councils need to complete inspections in the field. Officers do not need to worry about manual rekeying or paper forms. What’s more, the administrative time saving allows them to spend more time serving their citizens. 

The future with ASSURE

HMO Licensing is already making a huge difference for the team. With plans to move citizen-facing services online – allowing owners to apply, update and renew their licenses with ease – the process with ASSURE will only get better and easier for South Holland. 

If you want to learn more about South Holland’s success with HMO Licensing, click here to read the full case study:

Search Knowledge

Share via